Refund Policy

At TEKTIVOT, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return:

• The item must be unused and in its original condition.
• The item must be returned in the original packaging.
• Proof of purchase is required.

Non-Returnable Items

The following items are not eligible for return:

• Items marked as final sale
• Gift cards
• Products damaged due to misuse or improper handling

Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund.

If approved, your refund will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.

Damaged or Defective Items

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and photos of the issue. We will arrange a replacement or full refund at no additional cost.

Late or Missing Refunds

If you have not received your refund after the expected processing time:

1. Check your bank account again.
2. Contact your credit card provider, as processing times may vary.
3. Contact your bank.

If you have completed these steps and still have not received your refund, please contact us through our Contact Us page.

Return Shipping

If the return is due to a defective, damaged, or incorrect item, we will cover the return shipping costs.

For all other returns, customers are responsible for return shipping costs.

Order Cancellations

Orders may be canceled within 12 hours of placement. After this period, orders may already be in processing and may no longer be eligible for cancellation.

Contact Us

If you have any questions regarding this Refund Policy, please contact our customer support team through our Contact Us page.

Thank you for shopping with TEKTIVOT. We appreciate your trust and are committed to providing innovative gadgets and excellent customer service.